Our policy lasts 30 days. If 30 days have elapsed since your purchase, we unfortunately cannot offer you a refund or exchange.
To qualify for a return, your item must be in excellent condition and returned in its original packaging.
Please contact us by email at email@example.com for returns and exchanges.
Please do not return your purchase to the manufacturer.
Refunds (if applicable)
Once your return has been received and inspected, we will send you an email to inform you that we have received your returned item. We will also inform you of the approval or rejection of your refund.
All refunds will be provided in full LESS SHIPPING AND HANDLING CHARGES. We cannot refund shipping and handling charges unless the order was a mistake on our part.
If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within approximately 2-5 days.
Late or Missing Refunds (if applicable)
If you have not yet received a refund, check your bank account first.
Then contact your credit card company, it may take some time before your refund is officially posted.
Then contact your bank. There is often a processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us at firstname.lastname@example.org.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an e-mail to email@example.com.
Please note that to be eligible for an exchange, your item must be in excellent condition and returned in its original packaging. Shipping and handling fees may apply.
To return your product, please email us at firstname.lastname@example.org.
You will be responsible for paying your own shipping charges for the return of your item. Shipping costs are not refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
Depending on where you live, the time it takes for your exchanged product to reach you may vary.
If you are shipping an item worth more than $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.